Rockpools works with international media corporatation, Bertelsmann AG, to recruit senior roles across its various outsourcing busineses.
Bertelsmann AG is a transnational media corporation founded in 1835, based in Gütersloh, Germany. The company operates in 63 countries and employs over 102,000 individuals. Its major areas of business are books, music, magazines and television.
Arvato Services is one of its corporate divisions which was established as an international provider of customer communication and logistics services. Arvato Services provides a diverse range of services for over 150 million end customers in over 20 languages. The product offerings range from outsourcing of customer contacts to service centres, to the complete management of financial services. These capabilities are supplemented and supported by a comprehensive range of services in the field of logistics.
Starting with Arvato Finance Services, an outsourced billing, payments and collections business we have developed a strong relationship across the businesses. As well as this entity, we have worked with Arvato Government Services and Arvato Logistics Services hiring to a variety of disciplines including business development, global payments, general management, HR, technology and operations. Our service has encompassed both permanent and interim hires and we have become, for Arvato Services, an executive recruitment firm who can act as a brand extension for them as they continue to establish their presence in their various B2B marketplaces.
Searches we have conducted have largely been across Europe and hires we have made are for the UK, Ireland and Germany. Our understanding of their business and our willingness to challenge them and provide market intelligence and feedback are features that characterise our ongoing relationship with this global outsourcing player.
